While helping staff take orders at the Gear Farm Pasty Shop, William answered a phone call from a customer named Josie Trounson.
However, when she gave her name, William mistakenly heard something else.
“I said my name was Josie,” she later recalled. “And as I now know, Prince William said ‘Juicy.’”
She quickly corrected him.
“I said, ‘No, it’s not Juicy, it’s Josie!’”
Josie initially had no idea who she was speaking to. She thought the bakery simply had extra staff working because of the busy St. Piran’s Day celebrations.
It was only after placing her order that shop employees revealed the surprise.
“They said, ‘Would you be surprised to hear it was Prince William that took your order?’” she said. “I couldn’t believe it. I was absolutely flabbergasted.”
When William realised the mistake, he laughed and replied, “Sorry Josie, I thought you said Juicy… the pasties will be juicy.”
Recognising Cornwall’s resilience after severe storms
Beyond the humorous moments, William’s visit also had a serious purpose. Earlier this year, Cornwall experienced severe storms that caused major disruptions across the region.